Lamentation is a gift God gives people for healing. 2/3’s of the book of Psalms are psalms of lament. God made his people with the ability to speak. The key to easing suffering is not offering warped views of God, it is giving them a place to mourn and ultimately pointing them to Jesus.
One of the recurring questions from the book of Lamentations is "who can heal you?" In the New Testament, when Jesus arrives on the scene, this question is plainly answered then as it is today. Jesus redeems, He heals, He renews, He restores. As we go through the book of Lamentations you may have many questions about the misery of not only the book, but also the hard times in your life. Scripture is constantly pointing somewhere, to someone, who can heal us. It is Jesus.